IT Support Engineer - Evolve Technologies

Basic Information
IT Support Engineer
Evolve Technologies
Employment Type
Full Time
Job Description

Currently, Evolve is on the lookout for a dynamic and professional 'IT Support Engineer/Tech Lead

  • The role is to be the key contact person to our clientele and providing exceptional customer service, technical support and timely service delivery.
  • An attractive remuneration package is on offer for the right candidate.
  • A degree or equivalent qualifications in IT/ Technical Support or related discipline
  • At least 3 years experience in a technical support role & customer service handling
  • Outstanding command of English Language (Both written and oral) is an absolute must
  • Excellent people management skills and time management skills
  • Hard working with positive attitude and unwavering commitment to results
  • Ability to work independently, meet tight deadlines and high attention to detail
  • Experience and confidence in managing technical teams, being able to motivate and get the best from different types of people with an ability to build and maintain relationships at all levels
  • This position requires enthusiasm, dedication and excellent customer service and negotiation skills
  • About Employer

    Evolve Technologies (Pvt) Limited is a rapidly growing IT Solutions company specializing in Customized Software Development, ERP & Business Management Systems, IT Outsourcing services, Call Center Services etc. Both locally & internationally.

    We have also positioned ourselves as a major IT services provide to the overseas market with key clients in UK, US, Japan and Australia.

    Be part of a growing, highly motivated and technically proficient service delivery team across Sri Lanka & Australia and make a real impact on meeting our service objectives.

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