Customer Care Executive Sinhala - Ensured Quality Lanka Pvt Ltd
Basic Information
Title
Customer Care Executive Sinhala
Employer
Ensured Quality Lanka Pvt Ltd
Employment Type
Full Time
Location
Colombo
Job Description
Are you a Sinhala-speaking professional with a passion for delivering exceptional customer service? Join our vibrant team and take your career to the next level! 🚀
✨ Key Responsibilities:
💬 Communicate with customers via calls, emails, and chat in Sinhala and English.
🤝 Provide professional and prompt solutions to customer inquiries.
📝 Maintain accurate records of customer interactions using our CRM system.
🤗 Collaborate with internal teams to ensure a seamless customer experience.
✨ Key Responsibilities:
💬 Communicate with customers via calls, emails, and chat in Sinhala and English.
🤝 Provide professional and prompt solutions to customer inquiries.
📝 Maintain accurate records of customer interactions using our CRM system.
🤗 Collaborate with internal teams to ensure a seamless customer experience.
Requirements
💡 Excellent communication, problem-solving, and interpersonal skills.
🌟 Prior experience in customer service is a plus (but not mandatory).
🔑 A proactive, positive attitude and ability to work in a fast-paced environment.
About Employer
The Ensured Quality Lanka, the Online Matrimonial Service Company is serving Sri Lankans whole over the world and highly motivated to connect them in a Happy Marriage. We are looking for energetic team player to join with us.
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