IT Assistant - WDR GROUP


Basic Information
Title
IT Assistant
Employer
WDR GROUP
Employment Type
Full Time
Location
Colombo
Job Description
Reporting to IT Manager
Principal Responsibilities
  • Support IT Manager as needed in providing services to employees and IT system management.
  • Provide assistance in the use of personal computer hardware , software, and specialized mainframe technology or operates a multi – platform computer environment or monitors the production scheduling, execution and successful completion of production jobs.
  • Set up and configure desktop computers, peripherals and accounts assigning security level.
  • Install software and repairs hardware and peripherals; Monitoring Printers, Copiers and Fax machines and managing regular maintenance
  • Install & Configure IT Network System ; Servers , AD, VPN & Firewalls
  • Troubleshoot , diagnose problems ,implement corrective action procedures within prescribed guidelines and / or escalates to other technical resources as appropriate
  • Support SAP implementation and daily operations
  • Perform and graphic designing and social media uploads
  • Assist with creating technical documentation of IT infrastructure
  • Support It improvement & training session of employees
Requirements
  • Diploma or Advanced Diploma in Computing / Information Technology / Networking from a recognized institute
  • Minimum 2 years experience
  • Experience in computer assembling , installation ,repairing & networking
  • Experience in Servers , AD VPN , Firewalls, Network application through the LAN
  • Experience graphic designing and social media platforms
  • Knowledge in current technologies in IT world
  • Knowledge in Microsoft Office Package
  • Problem analysis and problem solving skills
  • Strong organization skills
  • High accuracy and attention to detail
  • Able to adapt with critical situations and meet deadlines
  • Great team player who willing to learn with "Can do attitude "
  • Good communication skills with spoken &written English
  • CCNA will be an advantage
  • Between the age of 23-28 years
  • About Employer
    -
    Closing Date:  23-Feb-2018


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