Executive- Customer Service - Scicom Lanka (Private) Limited

Assist with all incoming inquiries pertaining to hotel reservations, products and services. Assist with all promotion and marketing campaign inquiries. Resolve customer complaints and enquirers in relation to changes in reservation dates and related services. Assist/undertake any other task assigned by line management.

Scicom was incorporated in 1997 in Malaysia and is a Public Listed Company (PLC) listed on the main board of Bursa Malaysia. Scicom has been a PLC since 2005 with service centres in Kuala Lumpur and Colombo. We service local conglomerates, multi-nationals and governments around the region and beyond. Our suite of services include integrated solutions in Customer Lifecycle Management, Education Solutions, e-Commerce Solutions and e-Government Solutions.