Customer Service Officer - Payable (Pvt) Ltd


Basic Information
Title
Customer Service Officer
Employer
Payable (Pvt) Ltd
Employment Type
Full Time
Location
Colombo
Job Description
Answer incoming calls Maintain a high level of call quality & customer satisfaction Ensure that the customer complaint is closed looped, resolution is updated in ticket for future reference & solution given to all customer complaints. Make sales/ survey/ service calls to customers Handle the General line of the payable solution in queries and requests Act as a representative of Payable team for the customers at any given time
Requirements
  • A/L Qualified young Male candidates are encouraged to apply. Age should between 20-30 years. Should have pleasant communication skills & Interpersonal skills. (Sinhala, English, and Tamil would be an added advantage) Excellent coordination skills with team and customers
  • About Employer
    Designed to offer a seamless service to merchants everywhere in Sri Lanka, all PAYable coordination services from sign up to delivery of devices are offered completely free of charge. From the first point of the first contact, through the signup process, all the way to training and deployment – PAYable services are provided at no charge to customers.





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