Training Specialist - INNODATA LANKA


Basic Information
Title
Training Specialist
Employer
INNODATA LANKA
Employment Type
Full Time
Location
Colombo
Job Description

You will be the live-wire of a million-dollar account by ensuring Associates are trained on client specifications, quality processes and standards are set &monitored and collaborate with client training teams globally to define and execute training plans This job combines the love of operations with the love of teaching. The training specialist help turn new employees into back office administrative whizzes through training programs that educate them on everything from handling a simple claim to approving a complex invoice.

Requirements
  • Education-Degree/Diploma or equivalent qualification in management/administration
  • 2 years of experience in training and development preferably in performance and Client Management
  • Ability to analyze client requirements and formulate training plans
  • Ability to identify areas for improvement and execute performance improvement plans
  • Excellent presentation skills
  • Excellent verbal and written communication skills in English
  • About Employer
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